Returns

You may return new and unopened items sold by Native Technology within 15 days of delivery for a full refund as long as the product is in new condition with all the original packaging, components, manuals, cds, cables etc.  All items returned between 15-30 days are subject to a restocking fee. All items require prior return merchandise authorization (RMA) from Native Technology and return shipment instructions before they can be returned. Items being returned due to a customer error in ordering or handling will be subject to a restocking fee and freight charge.  All shipping costs including expedited shipping costs are NON-REFUNDABLE

You should expect to receive your refund upon receipt of the product in new condition with all the original packaging, components, manuals, cds, cables etc. to the designated Native Technology distribution center provided in the RMA instructions. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we've received it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We will notify you via email of your refund once we've received and processed the returned item.

Note: Apple products have a 14 day return policy.  For Apple products please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Note: iSkidz iPad stands returned within 15 days will automatically incur a $40 restocking fee.

Items That Are Not Returnable

Native Technology DOES NOT accept returns of the following items:

·       Items returned without RMA and instructions

·       All shipping costs including expedited shipping costs are NON-REFUNDABLE

·       Items outside of the previously described return period

·       Items without all of the original packaging, package contents, cables, manuals, cds, etc.

·       Items returned 15 days after the RMA issuance.

·       Items from orders older than 30 days.

·       Custom merchandise. 

·       Warranties and Extended Warranties

·       Items that have obvious signs of use.

·       Any item not returned in the condition it was received.

·       Any item not in the original manufacturer's packaging.